Got a question?

Here are some of the things we are asked the most. 

Do you offer a free quotation service?

Yes, we offer a free survey and quotation service. Please give our office a call to arrange a time on 01642 247669.

Can you work off my drawings?

Yes, we can work off drawings. However, we do come to site to generate our own drawings to make sure they are accurate.

Do you prepare my stairwell?

No, this will need to be completed by a builder or joiner before we can come to fit the staircase.

Will you remove my existing staircase?

In most cases we do remove the existing staircase. However, please check with the surveyor or give the office a call to confirm.

How do you finish the underneath of the staircase?

The underneath of the staircase is left open with the blocks and wedges visible to see. The underneath should be plaster boarded in. In some cases, we can board the underneath of the staircase but please state this when asking for a quotation.

What is an estimate price for ….?

Unfortunately, we can’t offer estimate prices due to all our staircases being bespoke and the constant rise in materials. We do however offer a free quotation service which you may be interested.

Do I need to pay any deposit?

We require a 50% deposit to secure the date and price of the staircase. This can be done via bank transfer or over the phone by calling the office (accounts).

When do I pay the remaining balance of my staircase?

We ask for the final payment 2 days prior to fitting date. We understand people’s worries with this request so please do give us a call if you have any issues.

What is French polishing?

French polishing is a service we offer as part of your staircase. It protects your staircase for many years while also giving it that extra shine. French polishing can be done in any colour you desire. We can also match to existing flooring/doors.

Do you have a show room?

Yes, we have a small show room located on Portrack Lane, Stockton on Tees. We have a range of styles and types of staircases we do.

Can't find what you are looking for?

Don’t worry, our team of staircase experts are on hand to answer any questions you may have. Alternatively, you can browse our helpful resources available to download below. 

Ready to take the next step?

Get in touch with us to book an appointment with one of our expert craftsmen.

Stunning bespoke staircases custom built to your requirements, Gary Lamming Joinery serves all areas of the North of England, including Teesside, Stockton, Middlesbrough, Ingleby Barwick, Yarm and all surrounding areas.

© Copyright GL Joinery 2022   |   Website Design and Build by In Studio

Book an appointment

Fill in the form below to book a free survey and quote from one of our experienced staircase specialists.